Privacy Policy

Last Updated: April 21, 2024

At StayChale, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application and website.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, search for hostels, or contact us for support. This includes:

• Personal Information: Name, email address, phone number, and student ID (if applicable).
• Payment Information: We use third-party payment processors to handle transactions securely. We do not store your full credit card details on our servers.
• Location Data: With your permission, we may collect location data to help you find hostels near your campus.

2. How We Use Your Information

We use the information we collect to:

• Facilitate hostel bookings and manage your account.
• Personalize your experience and provide relevant search results.
• Communicate with you about bookings, updates, and promotions.
• Improve our services and ensure the security of our platform.

3. Information Sharing

We may share your information with:

• Hostel Managers: To facilitate your booking and communication regarding your stay.
• Service Providers: Third-party vendors who help us with payment processing, data analysis, and email delivery.
• Legal Requirements: If required by law or to protect our rights and the safety of our users.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Choices

You can access and update your account information through the app settings. You may also request the deletion of your account by contacting us at support@staychale.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@staychale.com